My now wife and I needed a vehicle. We went to Reno Dodge in Reno, Nevada.
She wanted a manual car because we lived in the North Shore of Lake Tahoe. We wanted to have an American brand car that we could afford on a minimum budget. After the draining of the sales process in the dealership, we left with the car. 5 miles down the road the car engine blew up.
We called them and they said have it dropped off. We told them we needed a car to drive. They didn’t give us one. The very next day we told them we did not want the car.
They threatened us and told us they would drop the broken car off in our driveway. They forced us to take another car and made us sign a new contract without seeing the car. After seeing the false income on the new application we, figuring it would make it null and void, called Chrysler to get the loan reversed. They said they couldn’t.
The dealership said it was already funded. We left. They called us when the new car came. We didn’t go pick it up.
They delivered the car and dropped it off. We were in distress. We signed a paper and then the heartaches began. To add insult to injury, they crushed us with a 13% interest rate when we had 680 fica scores.
The payment book came in with $490 payments. We tried to trade out of the car. The car was $10,000 negative the day it was delivered to us. Since then, the car’s clutch has went out three times.
The pcv valve blew out and threw oil everywhere. The speakers have gone out and had to be replaced. We have been in a rental more than our car. We tried lemon law however because we moved from one side of the country to the other we had too many miles.
We do not beat our car up. It is in almost perfect condition. We now cannot afford this vehicle 3 years later. This $490 payment has driven my wife to tears everytime Chrysler calls.
Today they called and told us to try and trade it in. This again adds insult to injury.
Product or Service Mentioned:
2015 Dodge Dart Car.
Reason of review: Bad quality.